DeLand Ford - Lincoln Mercury
Warranty Sales And Service Dept. Ripoff - NO vehicle can have this many problems I think they are causing them

Cars & Transport

I drove all the way from Georgia to purchase a car from this dealership and the first week that I had it, the airbag light went on and an alarm sounded, every time I drove it. SO I drove it back to Florida 600 miles just to be told "We can't duplicate the problem" Well, back to Georgia where it happened the whole way back, took it to a dealer there and was told that I should have not been driving the car this way and they should have seen the problem immediatley.

Since then I have moved to Florida and have had nothing but problems. I think that the service department is causing them so they can have plenty of work to do. I had it in for a vibration and was told the popular - can't duplicate the problem. But when the recall came down they somehow found the problem. Very soon after, my power door locks stopped working. Had them check it out and what they told me was totally wrong, so I told them I'd have it fixed somewhere else.

I was having problems with my transmission slipping and they could not duplicate it. A couple of weeks later, I was turning out onto the highway and BANG - car wouldn't move 1 wk later I had to buy a new $3000 tranmission. Lucky I didn't get into traffic before it quit or I would have been roadkill!

My ignition has gone bad at only 38,000 miles. I recently had it at the dealer for a cable in the rear window and right after that my air conditioner quit and my car stalls at a stop or when it is idling in park. This is too coincidental to ignore, something always goes wrong after it's been at DeLand Service Department, again I think they are lining up a lot of future work for themselves and I'm probably not the only one.


Company: DeLand Ford - Lincoln Mercury
Country: USA
State: Florida
City: Orange City
Address: 2655 North Volusia Avenue
Phone: 3867751000
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