Ford Of Orange
Tried to pack the deal Higher cost interest rate and higher cost warranty

On the 4th of July I went to Ford of Orange because Gene in the internet sales department quoted me $ 500.00 below invoice on a new 2003 Ford Focus ZX3 Power Premium in French Blue Metalic.

I went to the dealership and they did have the color I wanted, how ever on personal inspection I realized I was not sure of the color but continued with the credit application.

I realized I did not have perfect credit but after Gene insulted me in regards to my old car, and quoted a "worse case" 22% interest I still went to Rebecca in finance.

Rebecca quoted me 13.9% interest but if I purchased gap insurance at $ 500.00 and a Ford extended warranty at $ 1895.00 she could get me 9.9% interest. I did sign the contract but did not take possesion of the car! I felt I was being Ripped Off!

I was informed by a friend who is a finance manager at another Ford dealership that the deal Rebecca offered me was illegal. 1. You CAN NOT offer a lower interest rate based on buying something else. 2. Gap insurance was not needed because I was putting 30% down. 3. Why would I pay $ 1895.00 for Ford extended warranty when Ford offers this package at $ 1200.00 MSRP?

After receiving the above revelation on Saturday morning, I was so upset. When I called to cancelled my order I spoke to Gene in the internet department and had seen his true colors by the language he used. I would never refer Ford of Orange to anyone. If you can get business by being honest, why lie?

Company: Ford Of Orange
Country: USA
State: California
City: Orange
Address: 1350 W. Katella Ave
Phone: 8888500266

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