Dodge Ram 25oo Cummins
Poor Quality and Customer Service

ultimateoffroad
12-02-2009
21

I'm creating nowadays to speech my frustration Within The Chrysler Group, LLC and also the Authorities of America due to their participation using the auto-industry.

I currently possess a 2007 Dodge Ram 2500 using the Cummins Turbodiesel Motor (VIN: 1D7KS28C47J525330). This automobile has been around the store many times this season. Between your usage of 40k and also the present 62k miles the next has happened.

• Rogers Dodge of Alvin, Texas changed the valve cover gasket. Upon collection I had been not just billed for this-but the vehicle smashed down one-block in the dealer.

• Rogers Dodge of Alvin, Texas changed one gas injector

• Rogers Dodge of Alvin, Texas changed the water pump

• Obvious River Dodge of Webster, Texas changed the device cover gasket and two gas injectors

• Obvious River Dodge of Webster, Texas changed one gas injector

• I changed both batteries and also have an alternator on purchase

All of this has occurred in a variety of 22k miles and since April of the year. I've sustained excellent price and lack of function caused by these breakdowns. Not just the $392.76 (I've connected a duplicate of this bill) I had been billed for that first visit that ought to have now been protected under guarantee but additionally a minumum of one months lost-work ($2280), months of rentalcars (approximately $1200), and simply the overall trouble it has triggered.

Following The substitution of the final gas injector I submitted a Using The Chrysler Group, LLC and required automobile buy-back. After many weeks of telephone calls not being delivered I submitted a using the BBB of Detroit and Eastern Michigan. Approximately 3 months later I obtained an answer from Sheryl Broussard (Region Supervisor in the Southwest Business Heart) where time-my request was refused.

Whenever you buy a car like the Dodge Ram Cummins you'd anticipate an automobile as you are able to depend on for quite some time. This automobile hasn't been trusted in virtually any type and Dodges reaction is the fact that the automobile is operating consequently they ought to do-nothing concerning the repeated problems. I've issues with not just getting this vehicle on any kind of outoftown journey but much more what'll occur when this vehicle has gone out of guarantee. Provided the present report I'll be investing many hundred per month simply in repairs and of course the increasing loss of use.

I obtain The Chrysler Group, LLC stay behind their item and make me an acceptable present in trading my vehicle to get a new-vehicle. I'm merely searching for the stability I ought to obtain from this type of high-ticket product. I don't anticipate something free but do be prepared to be handled using the regard and thought that any client of any organization must.

At this time over time The Chrysler Group, LLC hasn't proven any problem concerning the bad efficiency of the item or have they actually merely apologized for my trouble. These were wanting to consider our tax dollars to help them however whenever a customer is in need they change their back.