Yamaha 2006 fjr1300ae
Lack of customer support

Defective component (change pedal collar) was found (June 18th) during program support of the 2006 Yamaha fjr1300ae. Yamaha didn't possess the fix component. The bike was handicapped for a lot more than 8 weeks. Yamaha customer support mentioned "they'd never needed to substitute this component and weren't likely to produce the component until December". The seller was many supportive and finally situated the fix component from the used parts supply. Around this day Yamaha didn't provide any sensible treatment in my experience for this issue apart from to simply wait before component might be produced. The possible lack of regular reaction from Yamaha is wholly reckless and suggests their failure to correctly help their items as well as their clients. This really is totally inexcusable considering their declare that the FJR is among the most dependable sport-touring bikes on the planet, as well as their significant last cost of $15,000 for this car. Yamaha further shows their insufficient respect due to their clients by not supplying clients having a method of forwarding published grievances for their corporate headquarters. Like a adult driver with more than 30 years of driving expertise, I can't suggest Yamaha being an alternative for almost any significant bike enthusiast. This encounter has led to my total insufficient assurance within this bike and Yamaha Engines. Rick Miller 770-639-9072

Company: Yamaha 2006 fjr1300ae
Country: USA
State: Connecticut

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