Rac
Awful service

I'm Barclays Bank Client, I've inclusion plus consideration which gathers nearly £14.50 from my current-account each month. From this quantity; they guaranteed to supply me some services like RAC (Vehicle road-side help), health care insurance plus some additional providers. I'm spending this add up to Barclays banks since extended. Today on 21st of May my vehicle smashed down after I quit my workplace at 5:40 and vehicle didn't begin. I approached to RAC, they stated they'll arrived at me between 50 to 90 units to supply me support. Additionally they stated whoever is visiting you'll contact you when he's about 10 minutes from you. According to this declaration I ought to delay atleast 80 moments that was previously long enough. After waiting 90 units, after I approached them again to see no body is here now and that I am still waiting... I had been scared by reading their reaction they have not got anyone to come quickly to me and that I may need to watch for more 2 to 4 hours. I responded them, you can advise me about that in start and so I might have eliminated over time to house in the place of losing my period within carpark after investing my whole-day in-office. They stated we can not do any point. We are able to just state one to delay but we can not guarantee any point. I dont believe it was worth. I named to Barckays individuals to protest about RAC since I had been spending to Barclays. They moved me to RAC plus they again after losing my more 20 units guaranteed to contact me in 10 moments but never called in next another time. Therefore lastly losing my nearly 3.5 hours I quit that location and quit my buddy there using the vehicle; that has approached to some technician that has guaranteed in the future and supply support by obtaining large costs. Today I'm likely to talk to my Lawyer and certainly will consult with him so what can I actually do agains Barclays and RAC.

I'd ask to all or any new consumers not to company with Barclays and never to obtain support of RAC therefore atleast they'll understand what reduction they are able to manage not supplying necessary support for their clients.

Company: Rac
Country: USA
Site: rac.co.uk

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