Jiffy Lube
Awful experience

I got my vehicle to truly have the gas modified on 8/1/07. Roughly 1 week later my vehicle began losing energy and also the motor was trembling greatly and also the vehicle turn off. It'd not begin again and so I towed it to Firestone Autocare to possess it looked over. The auto-mechanic identified the vehicle as having an excessive amount of gas roughly one qt. I towed the vehicle on 9/8/07 to Jiffy Lube from Tacoma WA to Kent WA about 35 kilometers. From the period I acquired towards the Jiffy Lube, the shop was shut. I went there on Saturday morning to keep in touch with the supervisor. He refused there organization to be responsible but offered me the area supervisors telephone number (Jeremy Smith 425...).

I quit numerous communications with him with no reaction. I named the organization workplace where they offered me a state quantity (524554). I've submitted a little states match from the organization and also the judge day isn't till January 28th @ 1:30 pm. They've not required on complete duty despite the fact that I've an automobile technician that's identified the car to using an excessive amount of gas within the vehicle. I'm a company and that I require my vehicle to visit numerous job-sites, it has triggered a massive economic pressure on me and my two kids. Easily do not have an automobile, I've no work.

After they acquired the little promises purchase, the supervisor (Steve) named me and desired the important thing so that they might have the vehicle looked over. I got the important thing to Steve on 9/15/07, he mentioned the soonest he could easily get my vehicle looked over could be Friday 9/17/07. I visited Jiffy Lube on 9/20/07 to recuperate my key because they haven't completed the things they stated they'd do in solving this issue. They've not agreed to obtain a rental-car or followed-up with obtaining the vehicle towed to some store to obtain looked over.

I'm really dissatisfied in how they've performed business.

Company: Jiffy Lube
Country: USA
Site: jiffylube.com

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