Hooman Toyota of Long Beach
Service Department Rip Off

First got my 2004 Solara set for fix of sunlight top in September while still under warranty. It'd not close-back up all of the way, might partly close subsequently reopen all of the way. Was advised it simply required lubrication and worked great. 1 week later, I'd exactly the same issue. After 4 excursions to obtain it mounted, I eventually stated "do not get it back again to me before you repair it." They claimed it'd turned wires, a poor monitor, and also the engine was overheating - "we shall contact you back by having an estimation." I stated, no the cost is zero because it was under guarantee after I first introduced it in and also you have not set it nonetheless. The service-man recommended I contact Toyota Corporate and open an incident. I did so so-and obtained a phone from Natalie at Hooman stating the Overall Director needed me to create the vehicle in to possess it fixed plus they might attempt to have it free. After I got it in was informed the Organization practices wouldn't allow them repair it for "free" however they were likely to provide me a unique discount for that components.

I said "I'm selecting my vehicle up TODAY. Don't feel it." Today, I am composing everybody I - can discover to express DoN't provide these criminals your company. Next prevents: Better Business Office, California Attorneygeneral, Toyota Corporate Practices, my lawyer.

Company: Hooman Toyota of Long Beach
Country: USA
State: California
City: Long Beach

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