United Airlines
No cust. Service

I had been looking to get an update within the United.com. Simply under my schedule in "Demand an Update", there's a link: "Buy A 500 kilometers Update package" ($325). After my purchase, I discovered that it just operates for all of us, Central America and Canada moves. I'll visit South America and would want the Economy Plus Year Program ($349).

I called United Airlines and United.com costumer providers plus they did not helped me to alter the program or even to stop the very first purchase. All of the reps delivered me to different industries or attempted to market the Economy Plus Year Program (without stop the very first purchase). Many times.

I had been fooled by United.com plus they did not help me whatsoever. I'm a plus associate for a long time and that I am so upset with this specific scenario that I determined not travel Usa anymore.

The costumer service is disrespectful and ineffective. They ought to fire everyone and place a software saying: "I'm sorry. We can not help you. But before finish your phone, provide me more income".

Company: United Airlines
Country: USA
Site: united.com

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