State Farm Insurance
Incompetent Staff

In most the ten years that I had been covered by State Park, I've NEVER been handled in this way, my current encounter with Dessert O'Days Broker situated at 13550 D. Kendall Drive, Ohio, FL simply places this type of "poor flavor" in my own mouth. I actually donot have sufficient room to create all that's happened since March; when my vehicle smashed down about the freeway in the centre of the night time and needed to be towed to my home, subsequently to my technician 24 hours later. Ms. O'Day refused spending the two claims, and after I questioned, she stated she'd to contact the Winterhave workplace to ask, she afterwards retracted, apologized and settled my 2 towing claims. A few months before I obtained a sizable increse in my own quality of around $30 additional monthly, and that I asked my broker Fernando, he stated that "because of the towing statements" (way too many) my quality was elevated? AND because of my 2006 car crash, AND my credit history. I had been mad, and so I named the Corp. Workplace and talked to an Expert, she described that it had been NOT because of the towing statements, but due to the 2006 incident, and so I approached Raul of Craig Martins' workplace, he really respectful assisted me and emailed me "Thanking me for that chance to proceed with State Park" therefore he discovered me another broker to move to plus one who "aid" me with my insurance, alternatively I had been informed from the "new" broker Manny Morin that State Park has chose to "Fall Me" due to the towing claims!!?? I was in surprise by what I had been reading, after I asked many personnel of State Park, I had been provided all contradicting info regarding cause towards the boost of my quality, but was NEVER advised I had been being “dropped” until Mr. Morin advised me earlier this Friday (please view connected all of the emails I obtained from Dessert O’Days’ Office Director providing me numerous choices to maintain my vehicle covered together, additionally Raul’s and Dessert O’Day himself thanking me for attempting to “continue” with State Park? I need a study regarding WHENEVER this choice was created, these folks HAVE TO BE STOPPED! And that I haven't in most the 30 years I've been operating experienced this kind of unprofessional treatment by State Park Reps! Their instruction and customer support methods are a Shame!!

Company: State Farm Insurance
Country: USA
State: Florida
City: Miami

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