Bob Rohrman Auto Group
Sold me a van with transmission problems

I went in to Bob Rohrman on July 22 to look at vehicles. I purchased a 2000 Grand Caravan sport after test driving it and asking several questions to the sales man Todd Armstrong. I asked Todd has this van been inspected he said yes. I asked him are the engine and transmission in good condition he said oh yes. I test drove the van and did not see any signs of malfunction.

Once I purchased the van and got it home the engine light came on and the transmission started slipping. Was this really happening to me so I went in the morning to auto zone and they plugged a device in to read the codes the van had. This van has 6 transmission codes. There is no way that all happened on the way home. They knew exactly what they were selling me.

I called Todd and I told him what happened and his response was you bought it as is I said I am aware of that but I asked you if the engine and transmission were in good condition and you said yes. Todd said well I know they were checked but I don't know how well and I personally never drove the van so I wouldn't know (Then why did you say yes when I asked) Todd said I will have to talk to my manager and get back to you.

Todd called me back 20 minutes later telling me to bring the van back Monday afternoon and they would give me a 1995 Ford Windstar. I did some research on the internet and the 1995 Ford Windstar has a very bad reputation with engine problems and the trade in value in good condition is only worth $500.00 why would I want that kind of a deal. I am not a happy person right now I would rather get a 2000 Dodge Grand caravan or something equivalent. I will not stop here if I don't get treated fairly.

Company: Bob Rohrman Auto Group
Country: USA
State: Indiana
City: Lafayette
Address: 701 Sagamore Parkway
Phone: 7654481000

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