Auto Loan Finders, Inc - Hal Ross
Auto Loan Finders, Inc And Owner Hal Ross Promises and lies. One scam after another

On Feb 1st 2009 I went to Auto Loan Finders looking for a used car. I was already pre-approved over the phone for a loan with 0 financing and no money down. I needed to leave with a car that day, so I went over the terms of the loan and signed for a 2005 Honda Pilot.

No money down meant that I still had to pay $1800 worth of taxes up front. Sounds like a down payment to me. Even the contract says down payment not taxes paid.

The next day the battery was dead. After several phone calls to Freddy I finally got them to pick the truck up and replace it. Over the next few weeks I noticed other problems. The brakes were grinding, bad windshield wipers, lights were out, engine light was on, it smelled like cigarettes, and the radio needed an unclock code. The truck also still needed to be detailed. They told me that their inventory sells so quickly that they don't get to inspect every vehicle. That's why we get a 90 day warranty and a free detail. Their website says "Every car gets a 30 point inspection".

Not long after the purchase, Freddy began calling me about the bank. Apparently they didn't submit any of my information to the bank before I left with the truck. My part-time work status meant I didn't have enough income to qualify for a loan. He said I either needed to give them more money down (taxes?) or find a cosigner. I was unwilling to do either of those things.

I called the dealer to speak with someone about returning the truck. I believed it was a reasonable amount of time for a refund and knew it was a lemon. No one would speak to me over the phone. I had to meet with Hal Ross the owner in person.

I sat down with Hal and he told me he would fix all of the problems and give me a loaner. He also told me that he would keep my loan in-house until my income changed and they would transfer it to the bank. He asked me to sign new papers and I assumed this was the opportunity to end the contract. If I didn't sign new papers then I didn't have a loan.

Hal's story changed. Now I don't have to sign anything new. And he won't give me any money back. Defeated, I left my car and drove the filthiest, crummiest loaner ever. When I picked it up the interior smelled better and was cleaner. I checked the other things and they seemed okay as well.

A few days later the brakes were grinding again and now my front floors were soaked with leaking rain water. I couldn't see exactly where a leak was coming from. We have had rain for months here in Atlanta. The carpets never dried out and the inside smells like mildew. I have an infant and mildew is no environment for a baby. I called the dealer again and still had to come in person. Hal refused to return any of my calls. My husband and I went in with our 5 month old son and tried to return the lemon again. Again Hal refused.

There was an altercation between my husband and an ALF employee. Things were heated because we felt like we were being taken advantage of. We work too hard for our money to be treated this way. The police arrived, reviewd the video of the situation and decided that we did nothing wrong. They also advised us that they are routinely called to that address for similar problems.

It has been over 4 months since I signed the contract for the car. I paid Auto Loan Finders $1150 in taxes and still have yet to recieve any bills or account numbers for a loan. Hal won't return any of my phone calls and I am determined to get my money back. I have read so many negative reviews and experiences about this place. They are the kings of scam artists. They have reposessed the truck and I never even had a loan. I want my money back and legal reprocussions.

I also submitted a claim through the Better Business Bureau.in ALF's last response they claimed that I shouldn't contact them because my loan was at the bank. Didn't they just tell me that the bank denied me? AND, if the bank had my loan why did the repo guy say he was from Auto Loan Finders? How can they take the car but not have the loan!!! Hmmm.

I will do whatever needs to be done to expose this company. They were already featured on the news for unpaid taxes. They will scam anyone to get a buck. Even Uncle Sam!

Company: Auto Loan Finders, Inc - Hal Ross
Country: USA
State: Georgia
City: Kennesaw
Address: 1690 Roberts Blvd NW #141
Phone: 7704256123

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