Bob Richards Nissan
Service

I bought a 2009 Titan vehicle from Bob Richards Nissan in May. I got it back back again to possess the car cleaned. There vehicle machine set a little reduction within the taxi above the mattress within the part of the vehicle. Andrew Hill (Sales Director) didn't actually emerge aspect to check out it. He merely explained to talk to Brad McDuffie who offered me the vehicle. I spoke with Brad and introduced the vehicle set for the 2nd period in under per week. They held the vehicle two times. After I visited select the vehicle up, Andrew Hill pressed me to a different salesman. The vehicle had over-spray within the mattress lining, and bright footprints within the new rug and inside. I named Brad and he explained vring it back plus they might clear it again. I told him I'd clear it myself. I cleaned it and discovered 19 various color groups where they'd examined the color to complement the bright where they set the reduction. I got the vehicle back again to Bob Richards, and talked with Terry (supervisor above Tim). We visited the car or truck region where the paint men employed paint thinner to get rid of the groups and just included some polish towards the the top of color. Fourteen days later I had been palm wahing the vehicle so when I acquired towards the owners side top, I came across a sizable tough region. Upon further analysis I came across that it had been reducer that were built on top of my vehicle and down the people side. I talked with Andrew Hill and established a scheduled appointment as much as are available in 9th July at 0830 to truly have the vehicle set all over again. Tim informs me that Terry really wants to talk to me which they can not assist me since the color men aren't actually arriving today. Today Tim didn't call in advance and inform me to not provide the automobile in or something, and so I skipped three hours of work attempting to correct this issue simply to discover that terry or the color men could be there. I'm sadly disppointed using the support and therapy I've obtained from Bob Richards Nissan and might only to provide the vehicel back again to them.

Sincerly,

Joann Martin

Company: Bob Richards Nissan
Country: USA
State: South Carolina
City: North Augusta

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