Carmax
Poor estimators

I took my 4 wheel drive truck to this carmax dealership with the intent of trading for another truck. The trade in offer was about half of KBB and what other dealers had offered. The reason they gave for the lower trade value was that the 4 wheel drive didn't work. The 4 wheel drive won't work unless you manually lock the hubs but carmax was positive the hubs were automatic and you didn't have to lock them by hand. This is not a ripoff just incompetance and lack of knowledge on their part.

Company: Carmax
Country: USA
State: Wisconsin
City: Kenosha

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