Les Schwab
Wheel Alignment to 1999 Toyota Camry

I took my wife's 1999 Camry to the Les Schwab store in Tumwater, WA as it was the closest one to her work so I could get it back to her promptly. When I call and got the appointment. They were adament that the car would need 4 wheel alignment.in all the years I've had it alignet, the real alignment places I've taken it to never made any issuse about the 4 wheel alignment. They never even charged extra to do it and the car always drove like new then the got done with it. I knew from the was the guys at Les Schwab were acting they were going to demand the extra money for the 4 wheel alignment whether it needed it or not. I could tell by how many times the repeated it. Sure enought the guy is gone with it an hour and comes back and says 4 wheel alignment. Then he's gone another hour. Comes back and says he drove it and the car is still pulling to the right. He says it needs another 140.00 worth of work in the form or two shimmed bolts. $80 dollars to install. The other $60 for two bolts with shims. The whole strut, springs, washers and bolts don't cost much more than $60 in Oklahoma. I replaced them several times. Fortunatly for me they didn't have these golden bolts in stock so I was allowed to leave without them. The car was way worse and now the steering wheel was out of alignment which really pissed my wife off. IF they got 3 of the wheels so perfectly into spec and the one was only out a fraction like he told me at first, this car should be driving way smoother. Now it's almost undrivable. I'm going after them today with information I've gathered from this website. I will post my results. Also the whole time I was in the waiting area, they were really pushing the tire siping on people. I read where lots of people had premature tire breakdown with siping and Consumer Reports found no significant improvment with tire siping. To thear them push it, the manufactures want them to do it, and don't do it themselves because it takes too much time and money out of their tire manufacturing process. At least that was part of the Les Schwab Spiel. I saw too many people coming in and paying Les Schwab what ever they asked without question, eventhough most of them looked shocked when they were told what thier bill came to.

Company: Les Schwab
Country: USA
State: Washington
City: Tumwater
Address: 6328 Capitol Blvd SE
Phone: 3609438813

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