Orbitz
Buying plane tockets

Be careful about entering tourists title properly.

Our cousin bought seats for me personally and her child the night of May 29. It car stuffed my last name whilst the just like her married name. We spot the mistake whenever we obtained the journey verification via mail, and named Orbitz first today to obtain it fixed.

Orbitz customer support mentioned the one thing they might do was possess the flight create a notice within the reservation, however the airlines wouldn't assured they allows me to travel underneath the wrong lastname.

Therefore we then named the Continental straight and where informed that I'd not have the ability to panel underneath the wrong lastname, and because we buy the non refundable passes via an online-service there's nothing that would be completed. Continental also informed people when we'd bought exactly the same tickets through them straight they might have coordinated the internet cost, and we're able to have created the title modification within twenty four hours of buying the seats.

And So I will have a $600.00 INEFFECTIVE SOLUTION & can't manage to buy another solution for my journey. I'm likely to suppose their is a termination costs and/or I'll need to purchase the week’s remain in a resort. I've not created these calls however.

As a result of this I'll NEVER USE ORBITZ or CONTINENTAL AGAIN. I'd have recognized when they cost a charge to fix the mistake, although not having a choice to deal with an small accessibility error is UNEXCEPTABLE, and it has been REALLY COSTLEY & DEMANDING.

Company: Orbitz
Country: USA
State: Oregon

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