Infiniti Of Coconut Creek
My car went from a oil change and a couple of flushes to a recommended new engine. Which they want me to pay for but the vehicle is still under manufacture warranty

On 03/30/09 I was having a problem with my vehicle staying idol, i would start it up and it would shut off after a couple minute. Not knowing what was wrong i called the road side asst, and had it towed to the infiniti dealership. On 03/31/09 I was called to pick up the vehicle, so i did.

The service adviser spoke with me and said that they change the oil and filter, did a transm flush and added some coolant flush. He also said they founded slight engine sluge, he also told me to change the oil again in a week

To make sure that everything is alright, I picked up my vehicle and left, i made it home and noticed some smoke coming from the tail pipe, i called his back and left a message with no return called. I figured it was no big deal cause it could be from the fluides they put in it. On 04/14/09 I took in back in for a part that was ordered and i mentioned the smoke, right then the service adviser said you need a new engine and it not covered under the warranty. How it need a new engine this week but i didn't need one last week.

The warranty is 6yr / 60000 and my vehicle only has 53,000 and still under warranty.

Florence
PLANTATION, Florida
U.S.A.

Company: Infiniti Of Coconut Creek
Country: USA
State: Florida
City: COCONUT CREEK
Address: 5501 WEST SAMPLE ROAD
Phone: 9548616100

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