Rksport
Fraudulent rksport fraudulent misleading rude untrustworthy unproffesional - the list goes on!
- 03-31-2009
- 7
Frank Rizzotto/RK Sport stated NO ORDERS would be filled and a refund would be issued. Our customer was then refunded only to find that Rksport never refunded us instead shipped a faulty product.
Read correspondence between Sherwood
Auto & RK sport/Frank Rizzotto:
—Original Message-
Sent: Tuesday, February 24 4:41 PM
To: Frank
Subject: RE: NEW ORDER - 2-12-09 Sherwood Automotive
Frank,
That is fine. I'm assuming you're opting to send the spoilers rather than cancel. If so, no response needed. We'll simply await the shipments and be done.
-Original Message-
Actually no, when we so many unresolved issues it's better not to do anymore Business.
Frank
1.800.214.8030, EXT. 28
Subject: RE: NEW ORDER - 2-12-09
From: sherwoodautomotive.com
Date: Wed, February 25 12:37 pm
To: rksport.com
Just as well. Please let me know once the refund has been issued for the spoiler that was billed.
Best Regards,
James
The following is our customers e-mail regarding this issue:
"The shipping carton was not damaged anywhere, I always check before the delivery person leaves. The spoiler looked like it had been dragged down a
rock road behind a ATV.
Both forward tips looked like the part had been dropped on a hard surface deforming the almost sharp tips into mushroom balls.
Before I could compose the RMA request I received your
email that you had credited my account FULL for the spoiler so I threw the POS spoiler in the garbage can."
Our experience with RKSport/Frank Rizzotto has been easily the WORST EXPERIENCE we have ever had with a manufacturer, there were numberous issues before this. Frank Rizzotto is at best UNPROFESSIONAL, INCOMPETENT and RUDE to say the least.
If you were thinking of doing business with this company I hope this reaches before you make a simple mistake a COSTLY one.
Company: Rksport
Country: USA
State: California
City: Murrieta
Address: 26900 Jefferson Ave
Phone: 9518947883