Avis Car Rental
Rental agent had me initial to accept unwanted insurance on a contract in swedish that I couldn't read. Sweden

I rented a car in Stockholm, Sweden for two weeks last spring. I told them I did not want their extra insurance, as I pay $25 to my credit card company each time I rent a car with their card, for their premium coverage.

The agent printed out a rental contract in Swedish (I don't understand Swedish) and told me to initial it to decline the insurance&he had actually filled in the contract to indicate that I accepted the insurance. My wife was standing next to me and heard me decline the insurance.

My credit card company has disputed the $350 charge with Avis and I have contacted Avis customer service&they refuse to correct this fraudulent charge because they have a contract with my initials on it.

I have contacted Christopher Elliott (the ombudsman at National Geographic Traveler magazine)&He says this is known as the "sign here scam" for foreign tourists.

Company: Avis Car Rental
Country: Sweden
City: Stockholm-arlanda Airport
Address: Hyrbilscenter, Box 176
Phone: 087979970

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