Dependable Locks Inc
Overcharged/Not Dependable

I will NEVER use Dependable Locks Inc again. I locked my keys in the car on 1/15 while at work.in a major panic I went online to find someone to help me. Service Magic sent me a contact in Creve Coeur, MO who provided me with a bid of $65; however it was going to take him 45 minutes to an hour to reach me so I told him I would rather find someone local who would get here quicker. This was not a smart decision on my part.

I contacted Dependable Locks Inc., who clearly had a local St. Louis phone number close to where I was located. They told me it would be about 30 minutes. I waited 15 minutes at work and then walked to my car which took about 10 minutes. After standing in the frigid temperatures for a while, my cell phone rang and it was the locksmith calling to confirm I wanted my car unlocked. I told him yes and he said it will be about 30 to 40 minutes. I could not believe it, but what could I do at this point. Finally, after standing for awhile longer, my phone rang again and a different gentlemen called to tell me that the other driver had a problem with his car and now he would be assisting me. He said I will be there is 30 miniutes OR SO. Needless to say it was OR SO.

When he finally arrived, he wanted to know how I was going to pay for this. I said with a check and he said we do not take checks; we either take CASH or they might take your credit card. And I said, well hopefully they will take my credit card how much is it? It will be $39 for the service call and $140 to unlock your door.By this time, there was not much else I could do but sign the form that I would pay.

After he unlocked the door I gave him my credit card. He came back to the car and said this is probably going to take a while because the lines are so busy, do you want me to follow you to your ATM. I answered no I wait.By this time I am really worrying about these people.

I had locked my keys in the car in June and the charge was $68 so with this charge and the quote from service magic last night of $65 I was thinking the average price would have to be less then $100. NO their cost was $179.00 to unlock my car.

After reviewing these people on line further and all of the complaints people have given them, how in the world are these peope still in business? I can't imagine that someone from the Better Business Bureau doesn't get more involved with these people and shut them down.

Kim
Prairie Du Rocher, Illinois
U.S.A.

Company: Dependable Locks Inc
Country: USA
State: Florida
City: Clearwater
Address: 2643 Gulf To Bay Blvd
Phone: 8664299485

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