Central kia of irving
Shoddy business practices

Central Kia is the worst company that I have ever dealt with

In all of my professional career. They are sneaky with paperwork. They raised the price of the vehicle up from

The internet price, they agreed to pay half of tax title and

License but then when the paper work was ready to be signed

It included the whole amount. They just wear you out about

The extended warranty, I was told it was ten years and or

100,000 miles, paperwork showed 36 months or 90,000.

I cancelled the extended warranty because three and half

Months after I bought the car, still was unable to get a copy

Of the extended warranty. I called Central Kia three times

And was told each time they would overnite the copy, still

Don't have it. When I called for a manager, I got Richard

Who was about as obnoxious as any man I had ever spoken

To. I explained the problem of not getting a copy of the

Extended warranty that they just insisted I have, he

Said I would have to come up and sign more paperwork

As they initially filled out the paperwork on wrong form.

I wonder how many years they would hold that paperwork

Before letting ME know??? He got real nasty with me and

I got nasty right back... I paid $1600 for something that I

Could not even prove that I had as I had no copies, and he

Was offended...? Give me a break...

My sales rep, Carlos, was not professional... And was just

A nightmare to deal with... This is the worst car buying

Experience I have ever had... I would never walk back

Into that place. I am not even sure some of the stuff they

Do is legal... Mighty fine line..

Company: Central kia of irving
Country: USA
State: Texas
City: Irving

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