All Tune And Lube
Broke Part and Now won't fix it without charging me!

Took my car to get back brakes, they allready fixed the front by the way still squeek terribly. Problem started when they were fixing brakes they called and told me I needed a power steering flush, so I said okay. The day after I picked up the car I noticed puddles on the ground, and heard noise coming from the power steering. I checked and saw there was no power steering fluid in the resovior. Went and put fluid in, and noticed it was still leaking, called Ed and he told me to bring the van in. I had to wait until a day that I could bring the car in which was almost a month later I must admit, and was now was told it was nothing they did but the seal inside the power steering and of course it wasn't there fault. My van has only 66,000 miles, and has never had one leak anywhere until they did the flush. Called Lee and he starts yelling at me on the phone that I was trying to accuse him of messing up my car, and he hung up on me 3 times. Needless to say I have been a loyal customer with them and for them to treat a customer in such a fashion is inexcusable. I know they messed up my car when they vacuumed the fluid out and was told by another mechanic that if flushed incorrectly the seals could be broken. I will take them to court, because this is there fault and they should have it replaced. Will never use them again

Company: All Tune And Lube
Country: USA
State: Maryland
City: Pasadena
Address: 8201 Ritchie Hwy
Phone: 4105446622

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