Honda of Clearlake
Stay away

I am a female customer that bought a car that was labeled Certified from this dealership. I have had a whole week of headaches. The salesman made all kinds of promises to do everything that needed to be done before I signed for the car. I purchased the car late in the evening but realized that detailing would be necessary and new tires. The next day I discovered it also had a cracked windshield as well. I made four trips in four days for scheduled appointments; each day it was an excuse to not meet their promises. After the fifth day, I spoke to the head of Used Cars, he agreed with the salesmen and was not going to do anything else to make the sale of the car as agreed. He even said it was an "as is" deal and sarcastically remarked, "You have a good evening". This was not the case when I bought the car. It was supposed to be certified just as a new car with everything covered from the top to the bottom. I have A-1 credit and I could have easily bought a brand new car at another dealer. I signed several papers, which I only received a few in the mail. I would not recommend this dealership to anyone who expects to get what is promised.

Company: Honda of Clearlake
Country: USA
Site: hondaofclearlake.com

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