Greenbrier chrysler plymouth jeep-eagle
Bad service

I brought my car in for repair service to have the front seat cover replaced and to have them replace my sun visor bumpers that have fallen off. I've owned this car less than a month. I purchased it used with 16000 miles on it. The car is still under factory warranty & I also purchased the extended warranty they offer at this dealership. Anyway to make a long story short, when I got my car back, the rubber bumbler installed, wasn't the same, it didn't blend in with the car at all. The seat they repaired, is now in worst condition than it was before they repaired it. They broke the side panels that are connected to the seats. Today, 6 may 08, I finally got a chance to bring them the car. I've been calling this dealership service dept since the 4th. I've left several message with the rep (Kimberly) at the service dept. No one called me back. I've called repeatedly for a manager & was put on hold each time for 15 min. This is ridiculous. I will bring them this vehicle on Monday & leave it with them. I've spoken with the bank & I don't ever want to have any more to do with the type of southern hospitality I received from this dealership.

Company: Greenbrier chrysler plymouth jeep-eagle
Country: USA
State: Virginia
City: Chesapeake
Site: greenbrierchryslerjeep.com

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