Wilde Toyota
Refusing to help with an ongoing strut problem

Wilde Toyota Milwaukee is refusing to help with an ongoing strut problem of a 1997 Toyota Camry that I own. Struts have been replace 2 times and this will be the third time at a cost of approx $700. Problems started at 20K miles and have been ongoing with service calls of about 6 times.

Wilde has instructed me that it is my repsonsibilty and it is my driving that has contributed to this problem. I have also been told this is normal. According to another Toyota service dept. That I contacted it is not.

This is the 4th Camry I have owned since 1987 through Wilde and have been insulted by them throughout the life of this vehicle that this is my problem not theirs. Struts were replaced at 48K and then again at 78K with many recorded service calls throughout ownership.

Still Wilde has said it is time I take responsibility of this car. I do not feel I should have to pay for this and have been contacted by their customer service rep at from Wilde who has done nothing either and when I asked for an apology from the service manager, I was told that would not occur.

Company: Wilde Toyota
Country: USA
State: Wisconsin
City: Milwaukee-Waukesha
Phone: 4145458010

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