Delta Air Lines
Unauthorized charges
- 05-13-2008
- 7
We bought airline tickets on 2/22/08 for San Juan Puerto Rico for 5/3/08 to 5/10/08. We flew us air to San Juan and flew delta on our way back. We were charged for 2extra bags by delta on our way back even though we bought the tickets before the rule change on 2/26/08. The delta person was rude and did not care that we had flown down before the change took effect and that the tickets were bought prior to the change being enacted as they were bought on 2/22/08.
Company: Delta Air Lines
Country: USA
Site: delta.com