Paul Miller BMW
Paul Miller sold me an X3 with internal electrical problems

My father bought a 2004 BMW X3 from Paul Miller and for the longest time the vehicle has been electrically malfunctioning. The recurring problems are window and sunroof malfunctions. The operations will often not work properly, leaving either the windows or the sunroof partially open and exposing the vehicle's inside to all kinds of possible damage.in addition to these issues, at one point the radio malfunctioned where the entire system froze up and displayed "phone" on the front panel of the stereo. It's odd that a vehicle is NOT equipped with any bluetooth or mobile phone setups would do such a thing. The vehicle has been brought in for these problems countless numbers of times, especially over the past year. I wrote BMW North America and asked for written materials pertaining to their standards for lemon laws on BMW's and they refused. This vehicle has cost me more than my living expense and it is still not performing up to par according to BMW standards. It is obvious that Paul Miller and BMW are trying to brush me off, especially with my warranty expiration coming up in a month's time. They were very eager and quick to collect our signatures and money at the time of sale, and now that problems are arising, they are doing everything in their power to give me the run around. The service manager at Paul Miller in Wayne is probably the most wretched higher up in their food chain. I have been mistreated and lied to, mostly because I am a female. I guarantee if I were a man, or at least the spiteful wife of a rich man, I would not behaving these issues. BMW has rules and regulations of their own to follow for vehicles that are constantly brought in for the same problems. They have restricted me from being able to take advantage of those options.

Company: Paul Miller BMW
Country: USA
State: New Jersey
City: Wayne
Address: 1040 Route 23 North
Phone: 9736966060

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