Warranty America
Trying to get refund on cancelled contract like pulling teeth

I had purchased a warranty thru Florida Motor Cars for $1100.00 The warranty was purchased on 11-12-06 and was for 3 years or 36000 miles. On Feb 18 the vegicle was totaled due to tornado. After the insurance company paid me for vehicle i had called Warranty America to cancel the policy, they referred me back to the dealer, of course he said he didnt have nothing to do with it after being sold. He had offered to get it cancelled for me and i also spoke with lady at Warranty America again and she said she would cancel policy. I was told i would get refund in 2-3 weeks and im not sure who told me this.

Well i called Warranty America om 4-23-08, they sent me to another company and when i called them they said that company was out of business, then supervisor got on and said no it was mistake to call back to Warranty America. This time i Talked to Jessica Hills (i believe last name) she said that i would have to send in letter. Well i understand this is policy but if i was told this back in Feb i would have done this already. I not going to get on here like some and say im going to sue and all that stuff.

However i do feel like i have recieved the run around on something that could have been resolved very easy and i wouldnt be writing this. I see that the owner reads this site so he must care about his company and what consumers say. I didnt hesitate when i paid you for warranty and i expect same in egtting refund on warranty. Thanks

Company: Warranty America
Country: USA
State: Colorado
City: Arvada
Address: 5695 Yukon St

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