Saturn
Sales scam!

Cars & Transport

I was in communication with this dealer via e-mail in an attempt to buy a new Saturn VUE. I finally decided this was the car I wanted (price was not an issue; I am a retired GM employee and my new car price is fixed), and drove eighty-five miles to this dealership only to find that the "new" car I wanted had almost 5000 miles on it. The salesman explained that it was a "program" car. When I asked why it was advertised as new when it obviously wasn't new, he said that they could advertise the car as new regardless of the miles on the clock because it hadn't been titled. He knew from previous e-mail exchanges that I was only interested in new cars, so he misled me intentionally, figuring if he could entice me to drive all that distance I would buy something rather than go home empty handed. Classic bait and switch! Beware consumers in the Louisville area!!!


Company: Saturn
Country: USA
State: Kentucky
City: Louisville
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