Excelerate Performance, Joshua Lockwood
Excelerate Performance, LLC Joshua Lockwood I never revived my $200.00 Comptech supercharger core refund. This guy is a scam artist

I bought a Comptech supercharger for an Acura TL-S from Excelerate Performance on 12/14/06. It also requires an additional $200.00 core deposit that is refunded when you return the shroud (radiator fan surrounding) back to the manufacturer.

The kit comes with a UPS paid postage envelope and a return core form that I started to fill out. There
was some information that I needed that only the dealer (Excelerate Performance) knew so I contacted the company for this information by email.

The owner, Joshua Lockwood responded and he insisted that I send the shroud and form back to him so he could forward it to the manufacturer. I inquired why was this necessary because I would have to pay to send it to his company and I could send it back to the manufacturer for free if he would give me the information that I need. He stated that only he could send it back so I paid to send it back to him and he received it on 1/17/07 per his email response. I waited for about 7-8 weeks for my $200 core deposit refund but it never arrived. I emailed Joshua at that time. He replied that he had
forgotten to send it back to the manufacturer so he would do it in a couple of days. I emailed him a couple of days later and he said that he had shipped it. Over the next few weeks I emailed him for the status and he stated that Comptech was not responding to his emails. His final response was asking why I continued to contact him because it was only $200 and he had already given me a good price on the original sale. The principle was
that I assume there is a time period to process my return and due to the negligence of Excelerate Performance, I never received my refund. Or, it
maybe a fraudulent issue where Excelerate Performance received my refund and kept it for themselves. That may be how they were able to give me a "good price" on the supercharger in the original sale.

Company: Excelerate Performance, Joshua Lockwood
Country: USA
State: Connecticut
City: Branford
Address: 998 West Main Street Branford, CT 06405
Phone: 2034836100

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