Ford Explorer XLT
Recall notices concerning safety issues

I keep receiving recall notices concerning safety issues with a 1999 Ford Explorer XLT. I went to the nearest dealer Heritage Ford in Loveland Colorado to have a recall repair done. They said it would cost $350.00 to repair the seat because the recall notice didn't cover this repair. Even after I presented them with the recall notice mailed from Ford they never performed the recall repair.

Two years later I get another notice this one claiming my Explorer has been recalled due to the possibility of an underhood fire. (Recall 05S28) I can't help but think Ford corporate mails these notices to provide blanket damage control and appear they were doing all they can to correct the problem; while this dealer individually gets the opportunity to perform repairs that should be covered under the recall but still charge the customer money. The customer scared into thinking their car may go Pinto turn their vehicles over to feel safe once their pockets are emptied.

Company: Ford Explorer XLT
Country: USA

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