Capitol Expressway Ford
Harrassment to buying a car we did not even see and they did not even ordered

We went there on a sunday afternoon ONLY to see the cars to eventually come back next week and buy something.
They ended up making us sign for a car we didn't even tried. And at the end, when we tried it, we noticed that it had 1,000 miles!!! So we didn't want the deal anymore...

Moreover they called a broker to get us an insurance that has "full coverage" over the phone. And the guy said quoted us for $140/month and when I asked him
what it covered exactly, he didn't want to tell me. He kept saying "everything".

We didn't bring the car home cause we wanted stripes on it and other features but the deal was already cancelled since they showed us a car with a 1,000 miles on it.

Also, we kept telling them that we wanted to think about it and come next week but they would not let us go until we signed for a car we did not want.

Also, they never gave us copies of the contract because they ordered another car and they did not know how many miles it had on it. Basically we did not see the car we wanted nor tried it.

Moreover, the contract said that if we did not provide proof of income, the contract is void (actually, the contract said that once we give all the papers and proof of income, then we have to buy the car) but when we were
there, we did not have any proof. So they wanted to follow us home (about 1 hour 30 minutes away).
Basically they were really aggressive.

Also the next day they kept calling and harrassing us because they wanted the proofs of income...

They were really rude and aggressive and we had to come back to sign other papers to finalize the contract (and that's why they kept the contract).

Anyhow we do not want to deal with people who are that aggressive.

Company: Capitol Expressway Ford
Country: USA
State: California
City: San Jose
Address: 919 W Capitol Expressway
Phone: 4082656000

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