AutoPartsGiant.com
Ripoff Part return nightmare

On May 25, I received an e-mail from their customer service. They stated they shipped my order. Of course they have. It's been over two weeks and I already have got the parts from a reputable supplier. This supplier (Advanced Auto) had the parts in stock and were almost the same price.

These people at Autopartsgiant are always pulling a fast one. Now they might allow me to return the parts, assuming they actually shipped them, with a 20% restocking fee. I'll have to get a return authorization number for this before I can ship them back. This should be another problem as the customer service dept likes to give you a hard time about everything. They'll probably hang up on me again. I called them 3 times before they shipped the parts and told them to cancel the order. I also sent 3 e-mails stating not to ship. Of course I got no reply. I think they only reason they even sent me the parts is because I reported then to the Better Business Bureau, the Federal Trade Commission, the Ca Dept of Consumer Affairs, my credit card company, and WNAC TV channel 5 consumer awareness.

I wouldn't get parts again from these wise guys if they gave them to me.

Company: AutoPartsGiant.com
Country: USA
State: California
City: Bellflower
Address: 16429 Lakewood Blvd
Phone: 8776544268

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