Carmax
Sold me a car that has had many problems in a short time and says cant fix the problems. Ripoff

Carmax sold me a car that i had to take back to get fixed 4 times in the first 5 months. My airconditioning has not worked properly from the very begining, and carmax says that they can not fix it. They have told me that " we are not the only place to get your car fixed" however, i bought the car from them and i want them to fix it. I purchased the car for 17,000 dollars just 8 months ago and now the trade in value is only 7,000 dollars, so i am stuck with this bogas purchase.

This car was a major purchase for me and i have had nothing but problem after problem with it.in some cases when i have brought the car in to be fixed they have made the problem worse by not knowing what they are doing. I had transmission slipage and took the car in, and when i got it back they said i had to much transmission fluid in the car. I drove it home and it was seriously messed up. I brought it back, and they said that they checked the fluid wrong and had acctually drained out way to much of the fliud, which may have damaged the transmission worse. I live in south florida with an aircondition that only works rarely. The company has done nothing to help me. I have spoke to several managers, whom have done nothing to help.

One manager i spoke to named rick, was very rude, promised to fix the car and returned it still unfixed. I am stuck with this car that i will probablly always have problems with and i just dont think it is fair. Carmax prides themselves in selling quality cars, but this is simple not the case for me. IF anyone can help me please do.

Company: Carmax
Country: USA
State: Florida
City: Ft. Lauderdale
Site: carmax.com

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