Muffler Man
Billed me for new parts, but did not install them Ripoff

On October 15, I took my car into Muffler Man to have new brakes put on it, at that time they told me that I needed calipers and roters (sp), I had them do the work, at a fee of almost $300.

I started to have problems with my brakes about a month ago, contacted Muffler Man (still under warranty), talked to "Ron" who said he was the manager, that I needed to take my car in and leave it for the day and he would try to get to it and see if the brakes were the problem or I had something else going on.

This Ron character is not a nice person to deal with.
On my way into work on 8/1 my brakes went completely out. My car was towed to a different mechanic who told me that not only did I need brakes, I needed new roters (sp) and calipers, that a caliper had gone through my roter and cut a brake line.

I asked the other mechanic about the roter's if that was something that would go out in a year, he said that they were never replaced that the original's were on the car (1995 cutlas).

Made contact with Ron again who got very defensive and loud and very obnoxious on the phone, I asked for corporate numbers he said that there wasn't any (have learned there is from another shop)

Company: Muffler Man
Country: USA
State: Michigan
City: Portage
Address: 106 E. Center
Phone: 2693231980

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