Aamco
Ripoff and incompetent

Took my 95 Pathfinder to AAMCO and got the low end quote followed by the 'needs new transmission' phone call at double the original estimate.

Let them go ahead and 200 miles before the warranty ran out the transmission went out again. They called a couple of days later and said some voltages were off and I would have to get that fixed as it was the cause of the problem. Took a look and the alternator belt had been thrown and torn up by the fan, so, expecting a good running vehicle I had ALL the belts replaced (timing included) and a new water pump installed for $800. Picked it up and it still would not drive.

Took it to aamco and they spent two weeks 'fixing' it. Within a day I could tell it was not right. Took it back and picked it up two weeks later and it was still not right, plus it nearly caught on fire on the test drive. Took it back and got really upset this time. Two weeks later I pick it up it is still not right and it won't start when hot. They tell me I need to fix the starter but I saw they left the starter cable dangling. Take it back, they reconnect the starter and remove the oily rag they left sitting on the exhaust manifold and say everything is ok. Within two days I can tell it is not.

At this point I am livid. I have essentially been without the car for three months and am threatening to sue them. They beg for one more chance so I give it to them. The transmission STILL doesnt seem right so I took it back and they say they can find nothing wrong.By this time I have purchased another car and so pick up the pathfinder and park it with a 'for sale' sign for $4k - low blue book. Unfortunately nobody would buy it when I tell them AAMCO worked on it.

About five months later I have to drive the car to work and reverse goes out, but by now the warranty is expired and it is clear AAMCO is not competent to fix it so I lower the price to $1.5k. Some guy comes to test the car and now it won't move, the transmission is completely shot. I end up selling it for $800 and it had to be towed away. I spent over $3k on repairs and essentially gave the car away.

Not only do I believe AAMCO intends their repairs to fail just after the warranty expires, I think they can't help it because they are imcompetent.

Company: Aamco
Country: USA
State: California
City: Fremont
Address: Thorton Ave

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