Carmax
Lied, unethical sales tactics, ripoff

I bought a new 2002 Altima from Carmax. This happened on a weekend so I knew finance company's were not open and that they rely on the net to determine if they can finance you or not.

Two months went buy and i got a call from Carmax, saying I had to repurchase my car because the financing did not go through.

I went to Carmax after work to do the paperwork. When i got there the sales manager had me sign papers to return the car before i could repurchase the car. When i signed the papers stating that carmax was buying the car back and was giving me a check for the downpayment in full back, i told the sales guy i did not want the car.

He then went to talk to his manager and came back and said that was not possible. There was a signed paper in front of me stating all this, he told me i could leave the car there but it would go against my credit as a repo.

I got scared and repurchased the car so my credit would not be messed up.

I called a lawyer and he said that they lied to me and used unethical sales tactics to get me to repurchase that car.

After that the transmission is going bad & but they cant find anything wrong. The engine is sputtering - they cant find anything wrong.

Carmax is the wost dealership i have ever dealt with.

Heather
travelers rest, South Carolina

Company: Carmax
Country: USA
State: South Carolina
City: GREENVILLE
Address: LAURENS RD

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