Mercedes Benz Of Alexandria
Ripoff - the financing practices are deceptive, as in loan sharks

I went to the dealership to purchase a new Mercedes. I explained to them that I was expecting a check and would come back when I had the money for the down payment. They informed me that I could make the purchase and they would wait for me to get the check and to just call them when I had it. It was no problem. Well, I got the check and it was not the amount I was supposed to get. I called them and told them this. The manager said we would work something out as to the balance of the down payment due. The loan officer did not agree with this, and was very nasty and asked me to return the car and threatened to sue me for the downpayment plus another $10,000 in attorney fees. I informed him that he needed to send someone to pick it up since I could not drive it with dead tags. (He was holding the tags until I got the downpayment.) He sent a tow truck and I requested a receipt saying that there were no scratches or anything else wrong with the car.

I then went to another dealership to purchase the car but was told that Mercedes Benz of Alexandria has not closed out my account, that it was still open and I could not purchase a new car until they did so. I am still waiting for them to close out the account. The Mercedes finance company is more than willing to finance another car once this company has closed their account.

Mercedes Benz of Alexandria loan officer's name? Dave Hanbury (email address: dhanbury@benzofalex.com). His direct dial number is 703/341-2101.

Company: Mercedes Benz Of Alexandria
Country: USA
State: Virginia
City: Alexandria
Address: 100 So. Pickett Street
Phone: 7033412100

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