Goodyear - Gemini Auto Service
Overcharge-> Return W/ENGINE SERVICE light on want to charge for diagno$tic!

I took my car in b/c the car was stalling out. I was told the whole ignition system had melted. They charge me $87 to LOOK AT IT... Then, long story short, I end up with a bill of $473.75! I asked when I could pick it up and I was told within an hour... Come ON now. I'm no mechanic, but anything that can be done in LESS THAN an hour can't be that much, I thought.

It was mentioned that I needed spark plugs at which point I offered brand new ones I had just bought. I was charged $69.60 to put in 4 plugs!

After this mess was over (I wasn't gonna argue or put up a fuss, I DID want my car back in good shape), I took it home and noticed—when I was parking—that lights on my dash came on. I hoped it was a fluke, but sure enough, it happened everytime i turned the wheel all the way.

I dropped it off the next day and was told they did not see anything wrong when I picked it up. Not 1/2 mile down the road the lights came on. I drove back to show they guy and he DID NOT EVEN LOOK in my car, just stood outside and mumbled to me what was wrong with it.

And guess what... HE WANTED ANOTHER $87 for diagnostics PLUS costs to fix the problem! You get the pattern...

I explained that the problem didn't exist YESTERDAY (day I got it back), and suggested that something happened during repairs. He INSISTED that it was a TOTAL separate problem... Just a REALLY, REALLY big coincidence, I suppose. Ahem.

Company: Goodyear - Gemini Auto Service
Country: USA
State: Washington
City: Redmond
Address: 16101 NE 87 St., Suite B

  <     >