Esurance
Beyond Bait and Switch to Theft Ripoff

Esurance went beyond bait-switch tactics to out-right theft. First, they cancelled due to non-payment, although they were the ones who failed to debit my bank account. When I called them on it, the first question was "do you want to continue with Esurance" to which I replied "let me think about it for a couple of days" (policy was still good for about 4 days). Two days later, I informed them that I was switching to Geico, and would no longer use their services. Two days after that, they reactivated my account, charging my bank account over $300 and causing over $150 in late fees. My bank reversed the debit and credited the account for the overdrafts, but the late fees are still my cost and Esurance continued trying to debit my account. The total they have cost in late fees is over $400.

BTW - Type Esurance into Outlook and do a spell check — one of the recommended words is "esuriance" which means "the state of being esuriant." Esurient means greedy.

Company: Esurance
Country: USA
State: California
City: San Francisco
Site: www.esurance.com

  <     >