PODS Moving and Storage Companies
Horrible, Dishonorable Company

I was a customer of PODS Moving and Storage Company in Northern California. I had 2 accounts with PODS. I didn't know I had 2 accounts with PODS until after PODS sold, auctioned off my property (without the required legal formality of communicating with me) as they should have before resorting to/selling off my property. I made arrangements for the disposition of my contents from their Northern, California, Benicia, CA facility. The last agent I talked to, Ms. Carrie Ayers, I last emailed Ms. Ayers, July 6th, 8th, 10th, 11th, 16th, 17th, 22nd, 23rd, and today, the 24th of the year 2013. I called her (Ms. Ayers) office several times, emailed her several times, and she acts as if I have not communicated with her in good faith. I have kept every email communication, noted every telephone call made to her office, which she says she has not gotten any of my telephone messages. I talked to several people at her office who swear to me that my messages have gone directly to her. I have the name of one of work associates who know how hard I've tried to contact Ms. Ayers. I am going to the Benicia facility on Saturday, the 26th of July, as I told Ms. Ayers I would. I requested numerous times a return email communication from her in regards to the Saturday disposition of the container housing my things. She has not bothered to respond to my many emails to her&I'm not sure what she is doing, but, I am worried that she is trying to dispose of my property, illegally. I've left messages with her other co-workers, and the accounts manager, so hopefully something or someone will deem to communicate with me as soon as possible. I have been talking to three (3) PODS account reps to resolve this matter, their names are: Jason Peck at jpeck@pods.com, Jessica Rimel at jrimel@pods.com, Customer Service at customerservice@pods.com; and lastly, Carrie Ayers, at cayers@pods.com I've acted in good faith in making this disposition arrangement with PODS (Ms. Carrie Ayers) but, she is choosing to not be professional, unethical, and unresponsive to my concerns/issues. I am, Kathleen A Mitchell, PODS Account # 102436976.

Company: PODS Moving and Storage Companies
Country: USA

  <     >