Walgreens
Employee

Was just in this store not even an hour ago. Was standing in line to check out. Only one register was open. There were 2 people in the line in front of me and one lady behind me. The customer that was being checked out had 2 or 3 separate orders and coupons, which was taking longer. We had probably been standing in line 5 minutes when a male & female walked up to another employee in the store and asked if she was going to check them out. (Also this couple had just walked in the store while all of us were already waiting in line). The female employee said she would and the lady behind me spoke up and asked if she was going to take us first, as we were already in line. She said she would after she checked them out, as he was an employee. I spoke up and said it didn't matter if he was an employee, we were customers and were already waiting in line when they walked in. She then told the couple to go to the cosmetics counter and she would check them out there, totally ignoring us from that point. The cashier that waited on us asked what happened, we told her and asked if the manager was there and she told us that employee was a manager!!! So sad, to have a manager treat paying customers this way just to satisfy another employee. Where did she get her training? My husband & I run a business also, and would never treat people that way. This Walgreens is only blocks from our house, but this is probably the last time I will set foot in there. There is too many drugstores that would be happy to have our business!!

Company: Walgreens
Country: USA
State: Virginia
City: VA Beach

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