Pizza Hut
Customer Service

Cafes, Bars, Restaurants

Went to purchase a pizza to go. I watched the workers go out the door to smoke a cigerate, then came back in with out using gloves or washing their hands and handled the pizzas. I also watched the manager and another worker play with their telephone viewing pictures, then without washing their hands, handle the food. Please be advised, no one but one employee is wearing gloves. I also watched and informed the workers and manager at this time of another employee rubbing his head, nose, and coughing while preparing pizzas. I was told that that the employees didn't have to wear gloves because the oven will kill any germs and it was not required for employees to wear gloves. I was told that if I wanted the person that was preparing my pizza to wear gloves, I should informed them when I place my order. I told them that this was my fault, I should have canceled my order, but I got one better, I will just not come back and inform people of my findings. I also told them that if they know that customers are watching them, they should do everything that they can to assure that the customer is satisfied and will return.


Company: Pizza Hut
Country: USA
State: Michigan
City: Battle Creek
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