Kentucky Fried Chicken
Managers @ KFC Employee Dishonesty

Ordered my son's dinner in KFC's drive thru. My order was $6.04 & gave the clerk $20.04 she gave me my dinner & off I went. I realized half way home that I didn't get my change back. I didn't return to the restaurant as I thought to leave it til the next day & call the restaurant.

Low & behold the supervisor informed me that the register wasn't short. Anyone in this situation would know that the clerk pocket the money. The supervisor was going to look into it & leave a note for the manager of the store to get back to me. Well, days went by & no phone call. I called again & spoke with another supervisor & she was going to leave anotber message for the manager to call me. Again no call. I called & called & called & finally 2 weeks later & spoke with the manager & she felt that since register wasn't over that she had no reason to call me.

I was livid... I told her that it's not about the money anymore but the principal to handle the situation correctly & not have an upset customer. I like to choose my charity!!!

Company: Kentucky Fried Chicken
Country: USA
State: Pennsylvania
City: Lancaster
Address: 1535 Manheim Pike
Phone: 7175695094

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