General Mills/Yoplait
Worm in Yoplait

This was actually a purchased grocery incident.
I opened a container of YOPLAIT Light Apricot Mango & saw a small black dot. I thought this might be a strawberry seed, although it wasn't strawberry yogurt. I took it out & it was 1/4 inch long, and a tiny worm. It was soft & curled up. It was gross.
I work in a high school & verified it was a worm with the Biology teacher.
I saved the worm, yogurt & cover. I called General Mills (the number on the container) & a lady took all the information. I was quite surprised that she wasn't alarmed by this. She said she would send me some coupons for more Yoplait. I told her I wanted to talk to someone else about this. She didn't want me to.
A couple of weeks later I received 4 coupons for single containers of yogurt. After you find a worm in your yogurt, you don't want more OR eat the ones you already have. These didn't even cover the 8 I had in the refrigerater that I didn't eat.
Who in their right mind would send coupons for a product that a customer had just found a worm in. I haven't eaten yogurt since then - it's been 3 months. The coupons were interesting in that the value of the containers could be up to $1.20 each. I suppose they think they sent a valuable amount - but if anyone finds a 6 oz container of yogurt for $1.20 there is something wrong with the pricing.
I would have liked a check to cover the amount of yogurt that I couldn't eat after finding the worm. At $1.20/container, that would have been more fair. An apology or some shock/alarm would have been nice, too.
General Mills, what a joke on me!

Company: General Mills/Yoplait
Country: USA
State: Minnesota
City: Minneapolis
Phone: 18009675248
Site: yoplait.com

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