Buffalo Wild Wings
Horrible and unprofessional service!

The particular format of the cafe is spread and complicated. Whenever you walk-in the doorway you've to find the coordinator. After eventually discovering her, we were informed of the 50-minute delay so she stated we're able to move go over in the club to get a chair... She did not actually wander us over there to some desk she ostensibly was informing us to fight for ourselves. So after searching like fools and never getting a seat we chose to abandon. We'd to incorporate through large categories of individuals who were waiting to become seated. The location was a fire risk. Then we chose to order to proceed. I had been informed the delay could be 15-20 minutes. Therefore we went strolling through the mall to get a half-hour and returned... The 3 cashiers in the check-out were THEREFORE unprofessional and didn't understand what these were doing. The man explained my food wasn't prepared (actually I'd merely a cheese quesadilla and chips and salsa togo). Alternatively he explained I really could purchase the dinner correct now. So I paid and required a chair for another 25 minutes. Once we lay there among the cashier women told a person "move inform your buddy in the desk I believe he's warm". Soooo... Then my partner chose to walk-up and have again if my easy dinner was finished. This period an older man was in advance using the 3 clowns. He appeared puzzled and examined the pc and went in back. Five minutes later he arrived with my food. Whenever we eventually got home I observed my cheese quesadilla was chilly and rubbery and caught towards the document it was packed in (meaning it'd been sitting out) and also the chips were chilly and unpleasant in addition to the salsa. It felt like somebody crammed a inside it. Terrible food, terrible support... I'm shocked. I'll no further patronize a that's therefore reckless to paying clients. I work-in customer support and that I am well-aware that first thoughts are incredibly important. I believe corporate must watch with this area... It's a show!

Company: Buffalo Wild Wings
Country: USA
State: Illinois
City: Chicago Ridge

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