Hooters of Fargo, ND
Treated poorly by Assistant Manager of store

I'm creating this evening to state my SEVERE disappointment having a scenario that happened in the Fargo, ND Hooters restaurant today.

First I would like to state that we've been a lover of Hooters for several years. Actually, it's a household custom to prevent and obtain my boy at-top in most town we're visiting that's a Hooters restaurant. Because which was our first visit to Fargo, I instructed Adam that people might quit and obtain him another tshirt to increase his growing selection.

Before I quit our house, I got my Hooters MasterCard, put it in my own budget and believed nothing of it. We ended from the Fargo area at roughly 9:00 PM. We were accepted with a fantastic server called Christy and we put our purchase. As-is traditional, we requested up the standard dark Hooters tshirt for Adam.

Although we were awaiting our food to reach, I acquired my attention on the Hooters golfbag. I expected Christy just how much it offered for and he or she explained $150.00. I informed her that I'd roughly $50 in factors on my Hooter MasterCard and would contact to determine just how to receive them. Upon taking my card out-of my budget, I realized that the card ended last month. I instantly named Merrick Bank Companyis customer support point and discovered they ended my card since I'd not utilized it using the last 12 weeks. I had been also informed that I dropped all my Hooter's factors. The financial institution explained to use for another card in the cafe and stated that I ought to have the ability to acquire some type of discount on my product I needed to buy.

While Christy returned towards the desk, I described what occurred and requested her easily might please get another software. Christy didn't understand much concerning the plan, therefore visited request her supervisor, Kelsey. Christy returned and explained that their shop no further marketed the Hooters MasterCard.

About 5 minutes later, the Assistant Director, Kelsey, arrived around and achieved with me. I expected Kelsey if there is something that she might do so far as a discount about the product. Kelsey stated that there is nothing she might do and stated all she might do was provide us a few deals for the next visit. After discovering that people stay about 300 kilometers from the cafe, she offered us NOTHING!

I'd like somebody at Hooters to understand that I've NEVER been handled thus badly by any "Supervisor" in my own lifetime. Actually, after I requested to consult with the Store-Manager, I had been informed by Kelsey that, "... We're between supervisors. You can test calling tomorrow and have to consult with Christy."

In conclusion, I used the $159.75 for that golfbag. Our check quantity is: 302, the full time of buy was: 9:47 PM, the worker was Christy W. And our Desk number was 80. Your food and top statement was on verify # 274 and found $37.22. The full time about the bill is outlined at 9:10 PM, Christy W was the worker and also the desk amount was 81. We place both acquisitions on two individual charge cards so when I returned to my accommodation, I went online and registered for another Hooters MasterCard.

Take note that I'll maintain Myrtle Beach, SC from June 20th through the 23rd. I had been fully planning on preventing in the Hooter cafe and purchasing Adam another tshirt, but to be honest, I'm so pissed-off using the support I obtained yesterday, I don't actually understand basically can ACTUALLY visit another Hooters for that remainder of my entire life.

I think it is difficult to have confidence in this very day and era, the Assistant Manger was certainly not able to do something for all of US. Kelsey was therefore new to the Hooter charge card that she explained they didn't actually take them at her shop anymore. It had been after I noticed that it's a MasterCard plus they are approved almost everywhere that she accepted she didn't understand much concerning the plan. She merely repeated they don't have any programs at their shop.

I'd just like a reaction from Hooters within the forseeable future. Possibly company is really great that you simply do not have to be worried about "small people" like me and my loved ones. I quit your cafe experience robbed today. I understand that it wasn't the shopis problem that my charge card ended, but I can't take that undeniable fact that she was RELUCTANT to pay me going back Hooters factors for some reason.

Going back ten years I've worked like a secret buyer for around 20 different businesses. Throughout that period, I've never examined a Hooters restaurant before. Centered on my conversation using the Assistant Director Kelsey, in my opinion your cafe is in severe difficulty. Your server Christy informed us there could be not a problem going for a bit off our purchase. Kelsey however, was reluctant to move and maintained saying she was so sorry.

I really hope we are able to talk within the very forseeable future. I believe Kelsey must wash the bathrooms in the cafe in the place of fake to be always a person in administration. It appears as though she might be a solution of decades of inbreeding.

Lb sand Hooters!!!

Company: Hooters of Fargo, ND
Country: USA
State: North Dakota
City: Fargo

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