McDonald's
Slow Drive-Thru Order, Missing Fries and Wrong Happy Meal Toy

We had difficulty placing our order because the girl operating the cash register was either poorly trained or could not hear us. My husband actually made the comment that this was the longest it had ever taken him to place an order at a drive through. So, we paid for our order (2 large fries, 1 med tea, 1 large coke, 1 chicken nugget happy meal) and pulled up to the window to pick it up. The girl gave us a receipt but then forgot what we had ordered - so she had to ask us... As we were pulling away, we noticed fries missing from the happy meal. My husband went inside to deal with the issue when I noticed that my large fry was only half full (Since that's all I ordered, I expected to get what I paid for). The advertised kids toy (KidsBop cd) was not the toy we were given; we were given a sucky night at the museum toy. Since my child is 2 years old, I asked for a toddler toy instead and they were all out. I would not have paid the inflated price for a happy meal had I known that we were stuck with an age-inappropriate toy. Hands down this was the worst experience I've ever had with a McDonalds! For the $10 we spent, I wish we had gone else where. I have written a letter of complaint to their corporate office.

Company: McDonald's
Country: USA
State: Georgia
City: Smyrna

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