Randy at Pizza Hut
Mr. NO Customer Service Skills let order sit for 45 minutes

Thinking it would be a good idea to go to Pizza Hut on Thousand Oaks and Jones Maltzburger to bring home a couple of pies turned into the pizza from he*. Randy the night manager (who is not but a child) didnt even greet us when we walked in the door. His hands were greasy from touching food with NO GLOVES on and only said 3 things to us the entire time.

1: name
2: did you call it in?
3: it will be 20 minutes

Ive got lawn ornaments friendlier than this yutz. After he took the order he forgot about it and it sat and sat and sat more on the counter getting older and older. When we finally got it home after an hour (its friggin pizza people) the meat lovers was dried up and no sauce left on the pie and the cheese pizza was terrible. How hard is it to screw up a cheese pizza??? They managed to do it.

I had to walk up to the counter and ask for our pizzas after lots of other people got theirs and it was a brand new world for this kid. Didnt remember who we were and didnt say oops my bad for letting the order sit for an hour. We should of asked for our money back or new pizzas but didnt want to wait another hour for a 20 minute order.

I have no idea who this kid is but he needs major training on how to be friendly. Im in a customer service based job and know how to treat folks who walk in the door. The special ed kids who work at Mc Donalds are friendlier than this kid. Not my issue you are working on a Saturday night. Deal with it and smile once in a while.

End result??? We will NEVER darken the door of that crap hole again and it will be a cold day in he* before we ever think about going back to Pizza Hut again.

Company: Randy at Pizza Hut
Country: USA
State: Texas
City: San Antonio
Address: Jones Maltzburger And Thousand Oaks

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