Wendy's
Ripoff deceptive sales tactics
- 05-28-2007
- 22
All Wendy's in Tucson, AZ and probably nationwide are practicing this new deceptive sales tactic at their registers. To be fair, the sign listing the different sizes available are readily visible near the counter. Here is the problem - there is a small, medium and large combo size. When you place your order but don't specify a size, the cashier will ask "medium or large", somehow not mentioning the small size. This is called upselling to a larger size but they are being deceptive by not telling you a small size exists. They are hoping everyone will just go for the medium or large, making them more money. It would be one thing if you ordered small and they said, "Did you want a medium for only xx cents more?" This would be more acceptable than the deceptions they do now.
Company: Wendy's
Country: USA
State: Arizona
City: Tucson
Site: wendys.com