Starbucks
Marking items as on sale when they are not, and inconsistent pricing for identical beverages, ripoff

Starbucks produce excellent products. The products, however are not cheap and the company clearly is not hurting for money. Why they would stoop to the kind of unscrupulous tactics found at carnival sideshows is a mystery.

A store in the area is in the practice of placing items in a bin with big letters stating, "On sale" When a customer starts to purchase the product the store charges full price. If the customer questions it they are told, "We didn't mean that item, we mean the other things in that box with the "for sale" sign.

The Starbucks inside the Barnes and Noble on South Glenstone Ave in Springfield, MO constantly vary prices on identical products. For at least a year customers have been charged as much as a dollar difference for an identical beverage of the same size, in a time frame sometimes as short as an hour. No promotions, sales or any other reason for the difference exists. Personnel at the store cannot be reasoned with, even when the reciepts are placed under their noses.

Starbucks web site makes it clear they do not want to hear about customer service issues, giving no e-mail and only a p.O. Box for snail mail, if customer concerns exist about anything other than technical issues on the page.

Company: Starbucks
Country: USA
State: Missouri
City: Springfield
Address: 3055 S. Glenstone, Ave
Phone: 4178850026

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